If you’re having trouble with your migration link, it’s likely that the link has expired. Migration links typically expire after 72 hours.
Why Did My Link Expire?
Since nonprofits usually resend migration emails every few days, you can simply check for a recent email if the link has expired. Each email will include a new personalized link to pre-fill your recurring gift details.
What to Do Next
To resolve this issue, please follow these steps:
- 📧 Look for your most recent migration email.
- 🔗 If the link has expired, don’t worry! You can reach out to your nonprofit or our Support team to generate a new one for you.
- ✅ Click the new link to easily set up your recurring gift.